Terms and Conditions

20 01 2014 IVS

mail: hello@hybridsfromhell.net

Tel: 70666070

Adr: Slagtehusgade 9, 1715 Copenhagen K

CVR: 35653198

 

Ordering and payment

All our prices shown on the website are inclusive. Danish VAT and other taxes. The prices are current prices. The price at time of booking, the applicable price for the purchase. 20 01 2014 IVS take reservations for printing errors, price errors, VAT and fee changes, and sold out and failure to deliver by our suppliers.

Order

Once you have placed an order, you will receive an online confirmation. Should you not receive this confirmation within 1 hour, please contact us. You will also receive a new mail, the same day as your order is shipped. When you deal with 20 01 2014 IVS agreements in Danish.

If you wish to receive a new copy of your order confirmation, please send us an mail at hello@hybridsfromhell.net

Payment

We offer several payment methods. The most secure, and the form of payment we recommend all customers are paying with a debit card.

We accept the following card types:

. Visa / Dankort

. We saw

. Visa Electron

. MasterCard

. MasterCard Debit

. Maestro

 

Online payment by card

When paying by electronic debit is deducted only when the goods are shipped. Paid via a secure and encrypted SSL (Secure Socket Layer). This means that your card can not be read by outsiders. When you shop with a debit card, we reserve the right to check whether the personal information that is given is true. We can always write down the amount paid – if, for example. a product is sold out or not is desired anyway. But for security reasons we can NEVER increase the authorized amount.

Delivery

We have all displayed items in stock (unless stated otherwise) and ship your order within 24 hours thus 2-10 Days delivery. Expect 2-5 days in Europe, and 5-10 days elsewhere. We always send orders in incoming order. During Holidays there may be a longer delivery time.

Shipping costs

Our shipping cost is fixed regardless of the order are size. We have a fixed shipping cost of 5 euro It is possible to choose from to get the package sent “without delivery” or “the distribution”.

There will always be sent a “Track-and-Trace” number, so it is possible to follow

order from our warehouse to the agreed place of delivery.

Returns and withdrawal

When you shop at 20 01 2014 IVS you have 14 days right where you can inform us that

you regret your purchase and then return the item to us.

Right runs from the day you received the goods. If the deadline expires on a

public holiday, Saturday, Constitution Day, Christmas Eve or New Year’s Eve deadline is extended to the

the next working day.

To withdraw, you must know a clear statement by mail give us

at the latest 14 days after receipt of the goods.

Do receipt alone handle the goods in a way so that you can establish the nature,

characteristics and the way in which they operate.

You shall only be liable for any diminished value of the goods resulting from the handling other than

what is necessary in order to determine the nature, characteristics and the way it works.

In other words – The product can be tested in the same way as if you tried it in a physical

shop.

If the product is proven beyond that described above, we consider it as “used”, which

means you know the chagrin of purchase can only get a small part or nothing of the purchase amount back,

depending on the product’s commercial value. We consider secondhand goods as being without

commercial.

In the case of a pure Return / replacement product, the cost of return accrue

you – we pay in exchange for the nyombyttede item sent to you again.

You bear the risk of the goods from the delivery, and in return, you are responsible for

the product is packed safely into.

You can not undo by simply reject the goods, without also giving us clear

communication on this.

Returns sent to:

20 01 2014 IVS

adr:

Note We do not receive packages sent by fax. COD.

Complaint

It comes naturally 24 month warranty under the Sale of Goods Act. Which means that

You either get it repaired or replaced, refund or reduction in price, depending on

the specific situation.

Damage to the product due to mishandling by the customer are not covered by

warranty. Complaints concerning. defects must be communicated to 20 01 2014 IVS in

reasonable time after receipt of the goods.

Here deemed max. two months as a reasonable time, unless otherwise agreed.

If the complaint is justified, we will refund your (reasonable) shipping costs.

The product is sent to:

20 01 2014 IVS

Adr:

We need the following information when items are returned. Please inform us about

the problem, as detailed as possible.

Note We do not receive packages sent by fax. COD or the like. Remember that the product must always be

returned in protective packaging.

Contact us

To contact us, you can do it via mail: hello@hybridsfromhell.net or fax